After installing two Server 2016 Essentials servers this week, I found Anywhere Access on both servers didn’t work properly. When I browsed to the Remote Web Access URL (mycompany.remotewebaccess.com) , I was always greeted with the Internet Information Services (IIS) page. I figured I may have setup something wrong, so I double-checked my settings but everything was setup correctly.
I then went to mycompany.remotewebaccess.com/remote and the site then came up fine.
This is the workaround I found to fix this issue.
Step One: Open Internet Information Services (IIS)
Step Two: Go to Sites > Default Web Site > HTTP Redirect
Step Three:Check the box Redirect requests to this destination: “Enter company URL with /remote at the end.
Check the box “Only redirect requests to content in this directory (not subdirectories)”
Step Four: Click Apply You should be set now. If this doesn’t work for you, restart the Default Web Site.
I found this forum thread on TechNet with other experiencing the same issues. It wouldn’t be a bad idea to comment on that thread. That will help bring it to Microsoft’s attention. I believe this is a bug with Server 2016. Server 2012 and 2012R2, this worked perfectly without having to do this HTTP Redirect. I will keep you posted if I learn more.
Issue: Customer contacted me that his email attachments from Outlook 2016 (Buy Office 2016) were corrupted when the recipient received the email. The recipient was unable to view or open the attachments without receiving an error.
Step One: I found the documents were definitely being corrupted. I verified it wasn’t the recipient since the “sent” email attachment in the Outlook sent folder was also corrupted. When trying to open the attachment I got this message: We’re sorry. We can’t open <doc name> because we found a problem with its contents.
Step Two: I found that the document would only become corrupted if the attachment Continue reading →
One of our customers who previously used Norton AntiVirus, recently upgraded some of their computers to Windows 10. After their Windows 10 upgrade was complete, we started receiving the following error on some of the computers that had had Norton installed.
Install an updated version of your Norton product for Windows 10
This customer didn’t want Norton, they were already using a different antivirus. These are the steps I took to remove this pesky prompt from reminding us to install Norton.
Open Task Scheduler. Along the left-hand side, you should see some folders. Click on the folder called Norton 360. You should see two scheduled tasks underneath this folder. Delete both of the tasks – mine were Norton Autofix and Norton Error Analyzer. Once you have both of those tasks deleted, delete the Norton 360 folder.
Next go down to the Remediation folder. You will find a task named similar to AntimalwareMigrationTask shown in this screenshot. Delete that task also and then the Remediation folder. This should take care of this issue for you. However, if you continue to have troubles with Norton popping up you can keep on reading. . . .
I also checked Task Manager > Startup tab and found the FSDUI_N360.exe in the startup folder. I disabled that from startup and also right-clicked on the FSDUI_N360.exe to find the folder location of the executable. I deleted the whole Norton folder.
On one of the computers, I searched through the registry to remove all traces of Norton and Symantec but this isn’t necessary unless it continues to pop up.
I hope this tutorial helped you. If it did please consider subscribing to my blog and following me on Twitter. This was posted by techspeeder.
A customer called me a little while ago with a unique problem. Everytime he tried changing the time on his Windows 10 computer to Eastern Standard Time it was always switching back to Pacific Standard Time. This was causing a big annoyance since he was located in the Eastern Standard Time zone.
Here are some of the troubleshooting things I tried and then what actually fixed the issue for this customer.
I tried the basic things first. I tried changing the time zone in the Windows 10 settings app. No luck there.
I tried changing the time zone in the Control Panel. That didn’t work either.
I tried to synchronize the computer’s time zone/ time with Internet Time servers. I also tried to set the time zone manually . Neither of those worked.
Here is what actually worked for me. I’m not sure as to why this worked, but sometimes you need to let “good enough” alone.
I booted into Safe Mode. I opened the Windows 10 Settings App > Time & Language and set the time zone to Eastern Standard time.
I rebooted the computer and logged into Windows 10 normally. I checked the time. Everything was fine. I followed up with the customer a little while later, and he said the time on his computer hadn’t changed since. Bingo!
Please let me know in the comment section below if this helped you. Follow me on Twitter for more troubleshooting tips. This was posted by techspeeder.