Tag Archives: Outlook 2007

Copy Outlook 2007 AutoComplete File to Another Computer or Outlook Profile

After creating a new Outlook profile in 2007 or 2010 you will notice your autocomplete file will be missing. If you are like me, that autocomplete file is so handy for those email addresses you forgot to save in your address book. Here are the steps to recover your autocomplete file (.NK2 file) !

Step One: Make sure Outlook is closed. Find what the name of the new profile is. Go to Control Panel > User Accounts > Mail > Show Profiles. You will see a list of the Outlook profiles. Make note of the profile you are using.

Step Two: Outlook stores your autocomplete email address in a cache called a .NK2 file. Locations different slightly on where the .NK2 file is stored but you will find the file under one of these paths. Go to Drive C: on your computer and browse to C:\Users\ <username>\appdata\Roaming\Microsoft\Outlook or C:\Users\ <username>\appdata\Local\Microsoft\Outlook.

.NK2 File

Step Three: You should see two .NK2 files. One for your old Outlook profile and one for your new Outlook 2007 or 2010 profile.

Step Four: Cut your new Outlook profile’s autocomplete file and paste it on your desktop. Make note of the name of the autocomplete file.

Step Five: Go back to your old Outlook profile’s autocomplete file and right-click on it. Select rename and rename the old autocomplete file to the name of the new autocomplete file.

Step Six: Open Outlook and create a new email. You should see all your autocomplete addresses populating!

This was posted by techspeeder.




Outlook 2007 crashes when trying to attach file from network drive

This issue had me quite puzzled. A customer was running Microsoft Outlook 2007 on a Windows 7 Professional computer. The client told me whenever she would try to attach a file, in Outlook, she would get the following error.

Module Error

The specified module could not be found.

I had never seen this issue before. Here are some of the troubleshooting steps I went through. I thought it could be a virus or malware issue so I ran a scan till I knew that wasn’t the issue. I disable all the add-ins in Outlook that would affect performance, no difference. I created a new Outlook profile, same deal. I repaired Microsoft Office, didn’t fix the issue.

I decided to try disconnecting the mapped network drive. I disconnected the mapped network drive. I clicked “attach file” and it opened Windows Explorer without an issue. I went into the local documents and attached a file just fine. This confirmed in my mind that their had to be an issue between Outlook 2007 and the mapped network drive. I mapped the drive again and boom same error message and Outlook crashed as well.

I disconnected the network drive (R:\\sbs\folder1) and this time I mapped a different network folder (R:\\sbs\folder2). I clicked, attach file and this time I got no error message and Outlook didn’t crash! Now I was confused, one mapped network folder drive worked the other one didn’t. I tried accessing both network folders through Windows Explorer,(without going through Outlook). I could access both folders just fine. I was pretty much at wit’s end.

I called one of my colleagues about the issue. He found a .TVP file on the root of folder one. He removed the .TVP file. He then went into Outlook 2007 and tried attaching a file from that location. It worked. We copied the .TVP file back into that folder and the error came back and Outlook froze. Resolution: We took that .TVP file off the base of that folder and everything was back to normal!!

Some of the most difficult and irritating problems have such a simple fix. I believe this was probably a freak issue.  Apparently, their was a file association issue that was creating that error message and then Outlook would freeze and crash.

Special thanks to Kirby for helping me .

This was posted by techspeeder.

Import a .NK2 Autocomplete file into Outlook 2013

Recently, I upgraded a user from Outlook 2007 to Outlook 2013. They used Microsoft’s Office 365 exchange service for their email. I set up the account without much of an issue until I got to the autocomplete file. Outlook 2007 stored the autocomplete file as an .NK2 file. Outlook 2013 saves the autocomplete file in a Stream_Autocomplete_***** .DAT file. When you start Microsoft Outlook 2013 for the first time it will try to automatically import your profilename.nk2 file into the new file format. In my situation it didn’t work correctly. It had imported a couple autocomplete files across but not nearly all of them. Here is how I manually imported the .NK2 file from Outlook 2007 into the new Outlook 2013 .Dat file.

Step One: Make sure your .nk2 file is in the following folder: %appdata%\Microsoft\Outlook. Make sure the .nk2 file doesn’t have a .old file (profilename.nk2.old) extension after it. If it has the .old file extension after it delete it.

Step Two: Your .NK2 file must have the same name as your current Outlook 2013 profile to import correctly. To check if the names match:

Click on the Start Menu > Control Panel then click on User Accounts> Mail > Show Profiles. If they match you are ready to go to the next step. If your autocomplete file doesn’t match the name of your profile simply rename it to your current profile name.

Step Three: Click the Start button and then click Run. 

Step Four: In the open box, type the following command: outlook.exe /importnk2  and then click OK. This should import the .nk2 file into the Outlook 2013 profile.

I then opened Outlook and all of the autocomplete addresses and contacts were there! I hope this works for you as well.

Source: Microsoft Support Article

This was posted by techspeeder.