QuickBooks Pro 2015 Occasionally Asks for Administrator Credentials

Merlin Halteman — Wed, 13 May 2015 01:28:28 +0000

We installed QuickBooks Pro 2015 on a terminal server running Windows Server 2012 R2. Quickbooks would work great for the most part, but once in a while Quickbooks would prompt for an administrator password. Our customer called us about this issue so we decided to give his user account administrator Windows credentials on the terminal server. It didn’t go very long till he called us back again and told us that Quickbooks was still prompting for an administrator password. After doing some research, this is the fix that worked for me.

Go to your start menu and type in Services.msc. Open Services and scroll down till you find QuickBooksDB25 service. The QuickBooksDB25 service name will change according to the version of Quickbooks you are running.

QuickBooksDB25 (QuickBooks 2015)
QuickBooksDB24 (QuickBooks 2014)
QuickBooksDB23 (QuickBooks 2013)
QuickBooksDB22 (QuickBooks 2012)
QuickBooksDB21 (QuickBooks 2011)

Stop the QuickBooksDB25 service. Right-click on the service and go to the Log On tab.

You will see Quickbooks is logging on with the QuickBooksDB25 account.This account is a generic account Quickbooks creates on the host computer or server. Click the option “Log On as Local System account”.

Click Apply and then OK. Start the QuickBooksDB25 service. Once these changes are in affect this will allow everyone to make administrator changes in Quickbooks even if they aren’t a Windows administrator.

I hope this helps. Let me know by posting in the comment section below. Please follow me on Twitter.

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This was posted by techspeeder.

Terminal Services – techspeeder

QuickBooks Pro 2015 Occasionally Asks for Administrator Credentials