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	<title>.TVP file &#8211; techspeeder</title>
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		<title>Outlook 2007 crashes when trying to attach file from network drive</title>
		<link>https://techspeeder.com/2014/03/19/outlook-2007-crashes-when-trying-to-attach-file-from-network-drive/</link>
					<comments>https://techspeeder.com/2014/03/19/outlook-2007-crashes-when-trying-to-attach-file-from-network-drive/#respond</comments>
		
		<dc:creator><![CDATA[Merlin Halteman]]></dc:creator>
		<pubDate>Wed, 19 Mar 2014 23:12:37 +0000</pubDate>
				<category><![CDATA[Troubleshooting]]></category>
		<category><![CDATA[.TVP file]]></category>
		<category><![CDATA[Outlook]]></category>
		<category><![CDATA[Outlook 2007]]></category>
		<guid isPermaLink="false">http://techspeeder.com/?p=781</guid>

					<description><![CDATA[This issue had me quite puzzled. A customer was running Microsoft Outlook 2007 on a Windows 7 Professional computer. The client told me whenever she would try to attach a file, in Outlook, she would get the following error. I had never seen this issue before. Here are some of the troubleshooting steps I went [&#8230;]]]></description>
										<content:encoded><![CDATA[<p>This issue had me quite puzzled. A customer was running Microsoft Outlook 2007 on a Windows 7 Professional computer. The client told me whenever she would try to attach a file, in Outlook, she would get the following error.</p>
<div id="attachment_782" style="width: 530px" class="wp-caption aligncenter"><a href="https://i0.wp.com/techspeeder.com/wp-content/uploads/2014/03/moduleerror.png"><img data-recalc-dims="1" fetchpriority="high" decoding="async" aria-describedby="caption-attachment-782" class="size-full wp-image-782 " title="Module Error" alt="Module Error" src="https://i0.wp.com/techspeeder.com/wp-content/uploads/2014/03/moduleerror.png?resize=520%2C278" width="520" height="278" srcset="https://i0.wp.com/techspeeder.com/wp-content/uploads/2014/03/moduleerror.png?w=520&amp;ssl=1 520w, https://i0.wp.com/techspeeder.com/wp-content/uploads/2014/03/moduleerror.png?resize=300%2C160&amp;ssl=1 300w" sizes="(max-width: 520px) 100vw, 520px" /></a><p id="caption-attachment-782" class="wp-caption-text"><strong>The specified module could not be found.</strong></p></div>
<p>I had never seen this issue before. Here are some of the troubleshooting steps I went through. I thought it could be a virus or malware issue so I ran a scan till I knew that wasn&#8217;t the issue. I disable all the add-ins in Outlook that would affect performance, no difference. I created a new Outlook profile, same deal. I repaired Microsoft Office, didn&#8217;t fix the issue.</p>
<p>I decided to try disconnecting the mapped network drive. I disconnected the mapped network drive. I clicked &#8220;attach file&#8221; and it opened Windows Explorer without an issue. I went into the local documents and attached a file just fine. This confirmed in my mind that their had to be an issue between Outlook 2007 and the mapped network drive. I mapped the drive again and boom same error message and Outlook crashed as well.</p>
<p>I disconnected the network drive (R:\\sbs\folder1) and this time I mapped a different network folder (R:\\sbs\folder2). I clicked, attach file and this time I got no error message and Outlook didn&#8217;t crash! Now I was confused, one mapped network folder drive worked the other one didn&#8217;t. I tried accessing both network folders through Windows Explorer,(without going through Outlook). I could access both folders just fine. I was pretty much at wit&#8217;s end.</p>
<p>I called one of my colleagues about the issue. He found a .TVP file on the root of folder one. He removed the .TVP file. He then went into Outlook 2007 and tried attaching a file from that location. It worked. We copied the .TVP file back into that folder and the error came back and Outlook froze. <strong>Resolution:</strong> We took that .TVP file off the base of that folder and everything was back to normal!!</p>
<p>Some of the most difficult and irritating problems have such a simple fix. I believe this was probably a freak issue.  Apparently, their was a file association issue that was creating that error message and then Outlook would freeze and crash.</p>
<p>Special thanks to <a href="http://www.kirb.it">Kirby</a> for helping me .</p>
<p>This was posted by techspeeder.</p>
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