I recently upgraded a user from a standard Pop3 email account to a Microsoft Exchange Office 365 email account. The upgrade went great and all the email was transferred, but the user complained about their auto-complete email contacts were not showing up when they typed a contact’s email address in the “send” field. This user was running Windows 7 and was using Outlook 2010. Here are the steps to retrieve the auto-complete file and use it in the new profile.
Step One: Close Outlook
Step Two: Browse to the RoamCache where the auto-complete file is stored. (location is C:\Users\”user.name”\AppData\Local\Microsoft\Outlook\RoamCache
Step Three: Rename RoamCache to old_RoamCache
Step Four: Open Outlook, and create a new email and put a valid email address in the to. . field. Close the new email ( you don’t need to save ). Close Outlook
Step Five: Step 4 creates a new Stream_Autocomplete_”long GUID….xx”.dat DAT File of 1KB in a new RoamCache folder.
Step Six: Change the extension of the file in Step 5 from .dat to .dat22
Step Seven: Copy the original Stream_Autocomplete…from old_RoamCache & paste into the RoamCache folder
Step Eight: Copy the GUID string from the .dat22 and replace the GUID of your previous Stream_AutoComplete
Step Nine: Open Outlook, all of your previous auto-complete entries are now available.
I hope this helps. Special thanks to femi for making my day a lot easier. This post was posted by techspeeder.
You the man, saved my bacon.
Worked like a charm! Thanks! One question though – what about other files stream_calender, stream_contactprefs, stream_categorylist, etc, do I also need to move them the same way? I’m just worried not to lose any data or settings. Thanks again!
Don’t hold me to this, but I don’t believe you have to do anything with the other stream files. I know in my situation I didn’t transfer any of those addition files.
I believe this fix messed up some things for me, my contacts do not receive html emails; although they are sent in html. They receive a bunch of links in the footer in place of signature. All settings are fine and after numerous tests I narrowed down that this has been caused by using this method to get the auto-complete back working. Any ideas on how to resolve this? Thanks 😉
Hello Sean, thank you for your comment. I , personally, never ran into that issue, but that could be true. One thing I would make sure, you are sending your messages in HTML (File>Mail> Compose messages in HTML). Also make sure your signature didn’t get messed up during the transfer as well.
Thanks, I did check everything though, still trying to find the solution 🙂 Full details here: http://community.office365.com/en-us/forums/158/p/208279/630536.aspx#630536
Thanks for the link. I will post if I find a fix.
Awesome, it worked perfectly!
I cant thank you enough for this incredibly valuable info. I cant remember any ones email address anymore since I have been using outlook for soooo looong. Used to be (NK2 file) I did not even know it was now a DAT file.
I unfortunately switched to the 365 office cloud and lost my autocomplete so this was a godsend!
THANK YOU!
I learned something new and valuable today!
autocomplete worked perfectly, but it is not visible in the address book. can I make the visible in the address book?