Author Archives: Merlin Halteman

QuickBooks Database Manager: Windows Firewall is Blocking Quickbooks

A client was using Quickbook Pro 2015 on Server 2012 Essentials. Every time I would run the QuickBooks database Manager I would receive an error similar to the following:

Windows firewall: Disabled exceptions not defined
Network Diagnostics: Failed. Resolve errors and Retry!!

The above errors would persist even if the Windows Firewall was active or not. I had already added the necessary ports for Quickbooks in the Windows Firewall. You can find the necessary ports here. The necessary ports for Quickbooks 2015 are 8019, 56725, 55363-55367. Even after adding the above mentioned ports I was receiving the same Quickbooks Database error. After troubleshooting this issue for some time, I realized everytime that the Quickbooks database manager would run it would add an additional rule to the Windows Firewall. QuickBooks Pro 2015 Firewall Rules

The weird thing was that you could use Quickbooks even though this error was displayed in the Quickbooks Database Manager. However, nobody likes to see errors.

I did a deeper drive into the issue. This is what I found. 

I opened the Windows Firewall and found the following blocked ports:

2017-06-22 09:27:40 DROP UDP 58070 4994 51 – – – – – – – RECEIVE
2017-06-22 09:27:43 DROP UDP 58070 4994 51 – – – – – – – RECEIVE
2017-06-22 09:27:46 DROP UDP 58070 4994 51 – – – – – – – RECEIVE

I didn’t find these ports documented anywhere on QuickBooks support, so I decided to add those ports in the firewall. Quickbooks Pro 2015 Firewall Ports

Once I added those ports I ran the Quickbooks Database Manager everything came back successful!Quickbooks Database Manager

If you are having the same error above, try adding the ports I have mentioned in this article. If those ports don’t work, check your Windows Firewall logs and see if the Quickbooks Database Manager is using alternate ports. If you need help configuring the Windows Firewall logging, check this link

I hope this helps. This was posted by techspeeder. 



Tip: How to Setup NETGEAR N600 DGND3700 with CenturyLink Internet Connection

I currently use a Netgear N600 DGND3700v2 as my router/modem combo for my house. This modem works great with my CenturyLink DSL connection. Below are the steps to setup your Netgear N600 with a CenturyLink Internet connection.

I am assuming you know how to hook up the cables. If you’re not sure how to hook up the cables, please refer to this document. Once you have the cables connected to the modem you are ready for step one.

Step One: Plug the Ethernet cable from the LAN port on your NETGEAR N600 Router/Modem and the other end into your laptop.

NETGEAR N600 Dual Band Wi-Fi ADSL (Non-Cable) Modem Router ADSL2+ Gigabit Ethernet (DGND3700)

Amazon Button (via

Step Two: Open your browser and go to or to start configuration of this modem. If you can’t get the IP Address to work, go to  that should bring up the configuration page as well. Continue reading

How to find the Message ID of a Gmail Message

Every message in Gmail has a message ID assigned to it. You can find the Gmail Message ID by logging into Gmail, clicking on an email message and then clicking the down arrow beside the “Reply” arrow and then select show original.

Gmail Message ID

Gmail Message ID

If you know the message ID, you can search for the message in Gmail by using the following search scheme: rfc822msgid:<XXXXXXXXXXXXXXXXXXXXXXX> . You may need to include the domain name during the search (rfc822msgid:<>).

Rfc822msgid Search Result

I hope this helps. This was posted by techspeeder. 

Gmail POP Error in Outlook ” Receiving Reported Error (0x800CCC90)”

I ran into a problem the other day with Outlook throwing the following error when trying to pull email messages from Gmail: 

Outlook Error Message

Outlook Error Message

” Task “” – Receiving reported error (0x800CCC90) : ‘Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: – ERR Unable to retrieve rfc822msgid:xxxxxxxxxxxxx.

Every message in Gmail has a message ID assigned to it. You can find the Gmail Message ID by opening an email message and then clicking the down arrow beside the “Reply” arrow. 

Show Original Message ID

Show Original Message ID

Gmail Message ID

Gmail Message ID

More than likely the issue is that Outlook downloaded the message but Gmail says the message was not downloaded yet. This results in the error message referenced above. 

Here are the steps I used to resolve this issue. 

Step One: Log into Gmail on the web. 

Step Two: In the search box, in Gmail, search for the message referenced in your error message it should look similar to this: rfc822msgid:<31799347-9C90-4BBB-917D-CF95CCC21451>. Make sure to type the message ID exactly how it is referenced in the error message. Depending on the message ID you may need to add @domain after it like this: rfc822msgid:<>  .

Rfc822msgid Search Result

Rfc822msgid Search Result

If you typed everything correctly, you should find the offending email message. You can double check to make sure the email message ID matching the message ID of the error you are receiving in Outlook.

Step Three: Delete the offending email message from Gmail.

Step Four: Go back to Outlook and do a Send/Receive. The error message should disappear. If the error message does not disappear you can check out this older post about this issue or perhaps their are multiple messages that need cleared from Gmail. 

I hope this helps. Sound off in the comment section if it helped or if you have additional questions.

This was posted by techspeeder. 


How to Disable Microsoft Edge: Did you mean to switch apps?

 If you are using Microsoft Edge and you visit a website and click on an email address to email someone more than likely you’ve seen this pop-up.
While the above pop-up is for your security, it can be annoying. Here is how to disable the message “Did you mean to switch apps?”

Step One: Open Internet Explorer. Yes! Not Edge. Go to a website that has an email address link. Click on the email address and you will receive a popup like below. 

Step Two: Uncheck “Always ask before opening this type of address” 

By unchecking the above option, this also disables the “Did You Mean to Switch Apps” message in Microsoft Edge. 

Hope this helps, this was posted by techspeeder.