Category Archives: Tips

Here are random tips I find along the way. I hope they help, enjoy!

Transfer Outlook data and AutoComplete files between Windows Profiles

Recently, we did a new server install for a customer. When I joined the computers to the new domain I had to make new user accounts. I normally run Windows Easy Transfer on the old profile and then transfer the information to the new one. Windows Easy Transfer will generally grab the email profile. However, the one laptop we joined to the domain had Windows Vista for its operating system. Windows Vista has a built in Windows Easy Transfer tool but we found it to be rather “clunky”. Our customer was using Office 365 exchange for their email so we could have left it redownload all the emails, but it would have taken to long and would have been inefficient. Here is how I transferred the profile and AutoComplete file to the new Windows profile.

They were running Microsoft Office 2007 so I went into the location where the data file was stored. The path for the data file in Windows Vista is  C:\Users\<username>\AppData\Local\Microsoft\Outlook . I copied the “Outlook.ost” to a flash drive.

I then took the computer off the domain and joined it to the new one. When I opened Microsoft Outlook it went through the “setup email account” wizard. I entered the

Continue reading

Install Microsoft Office 2013 from a disc

I had a situation recently, where I had to install Microsoft Office 2013 on a computer that didn’t have internet access. Office 2013 is not sold with disc, but with a product key card. Here is how I managed to install Office 2013 completely offline. You will need Internet access one time to download the disc image of Office 2013, after you have the disc image you will be able to install Office completely offline on other computers.

Set up a Microsoft account for the customer. You can sign up here.

Next go to www.office.com/setup and sign in with your Microsoft Account.Offie Setup

Continue reading

Warranty Claim for HTC One Google Play Edition

I purchased a GPE HTC One a couple months ago. Recently I had the unfortunate experience of my phone quitting on me. It wouldn’t turn on. I connected my phone to multiple chargers and verified those chargers were working, but it still wouldn’t power on. So I requested a warranty claim. Here is how I went about getting my warranty claim.

First off I “Googled” my issues and came up with this site.

I selected my device.

However, that site didn’t give me any information on how to contact Google, then I found this site . This website had support numbers for various countries. I called Google and got a helpful representative on the phone.

She stepped me through a couple troubleshooting steps to confirm the device was dead- it was. Once finished with the questions, she took my information and told me Google would Continue reading

Broken iPhone home button? Here is a work-around. . .

Here is a work-around, if you had the misfortune of your iPhone’s home button breaking or wearing out on you.

Step One: Go to Settings.

iPhone Settings

Step Two: Select General. Continue reading

How to configure an Office 365 Exchange email acount on an iOS device

For the past while, a lot of people have asked me to set up their Office 365 email accounts on their iPhones. I decided I would write a small post on setting up Office 365 email accounts on your iOS device. The screenshots I have included in my tutorial were taken with an iPhone that was running iOS 7.0.2. However, these settings will work for those of you who are running older versions of iOS. If you have an Android device click here for instructions.

Step One: Touch Settings

iPhone Settings

 

 Step Two: Scroll down until you find Mail, Contacts, Calendars and select it. Continue reading