A client was using Quickbook Pro 2015 on Server 2012 Essentials. Every time I would run the QuickBooks database Manager I would receive an error similar to the following:
Windows firewall: Disabled exceptions not defined
Network Diagnostics: Failed. Resolve errors and Retry!!
The above errors would persist even if the Windows Firewall was active or not. I had already added the necessary ports for Quickbooks in the Windows Firewall. You can find the necessary ports here. The necessary ports for Quickbooks 2015 are 8019, 56725, 55363-55367. Even after adding the above mentioned ports I was receiving the same Quickbooks Database error. After troubleshooting this issue for some time, I realized everytime that the Quickbooks database manager would run it would add an additional rule to the Windows Firewall.
The weird thing was that you could use Quickbooks even though this error was displayed in the Quickbooks Database Manager. However, nobody likes to see errors.
I did a deeper drive into the issue. This is what I found.
I opened the Windows Firewall and found the following blocked ports:
2017-06-22 09:27:40 DROP UDP 169.254.4.254 255.255.255.255 58070 4994 51 – – – – – – – RECEIVE
2017-06-22 09:27:43 DROP UDP 169.254.4.254 255.255.255.255 58070 4994 51 – – – – – – – RECEIVE
2017-06-22 09:27:46 DROP UDP 169.254.4.254 255.255.255.255 58070 4994 51 – – – – – – – RECEIVE
If you are having the same error above, try adding the ports I have mentioned in this article. If those ports don’t work, check your Windows Firewall logs and see if the Quickbooks Database Manager is using alternate ports. If you need help configuring the Windows Firewall logging, check this link.
I hope this helps. This was posted by techspeeder.