Category Archives: Tips

Here are random tips I find along the way. I hope they help, enjoy!

How to Manually Move Your Mozilla Firefox Profile From one Computer to Another

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Problem: Mozilla Firefox has this awesome account synchronization feature. This feature, called Firefox Sync, syncs your bookmarks, passwords, add-ons, tabs, preferences and history to other devices with a Firefox installed. However, I ran into an issue recently that a computer died and the user was using Firefox. This user hadn’t set up a Firefox Sync account so I couldn’t sign into his account to get all his bookmarks and history, etc. Here is how to move a Firefox profile manually from one computer to another. Please follow the instructions carefully, it can be slightly tedious.

Step One: We first need to grab the Firefox profile off the old computer or hard drive. On the old computer, browse to (Windows XP) C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Profiles; (Windows 7,8, 8.1) C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles. You will find under the Profiles folder a xxxxxx.default profile.

Firefox Profile

Old Firefox Profile

Copy the Firefox profile folder to a flash drive or network location.

Step Two: Go to your new computer. Install Mozilla Firefox. If you are running Windows 7 or 8/8.1 go to C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles. Under the Profiles folder you will find a profile name (normally a string of numbers and letters with .default at the end). Continue reading →

Copy Outlook 2007 AutoComplete File to Another Computer or Outlook Profile

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After creating a new Outlook profile in 2007 or 2010 you will notice your autocomplete file will be missing. If you are like me, that autocomplete file is so handy for those email addresses you forgot to save in your address book. Here are the steps to recover your autocomplete file (.NK2 file) !

Step One: Make sure Outlook is closed. Find what the name of the new profile is. Go to Control Panel > User Accounts > Mail > Show Profiles. You will see a list of the Outlook profiles. Make note of the profile you are using.

Step Two: Outlook stores your autocomplete email address in a cache called a .NK2 file. Locations different slightly on where the .NK2 file is stored but you will find the file under one of these paths. Go to Drive C: on your computer and browse to C:\Users\ <username>\appdata\Roaming\Microsoft\Outlook or C:\Users\ <username>\appdata\Local\Microsoft\Outlook.

.NK2 File

Step Three: You should see two .NK2 files. One for your old Outlook profile and one for your new Outlook 2007 or 2010 profile.

Step Four: Cut your new Outlook profile’s autocomplete file and paste it on your desktop. Make note of the name of the autocomplete file.

Step Five: Go back to your old Outlook profile’s autocomplete file and right-click on it. Select rename and rename the old autocomplete file to the name of the new autocomplete file.

Step Six: Open Outlook and create a new email. You should see all your autocomplete addresses populating!

This was posted by techspeeder.

 

 

 

How to Find the Mobile Number Associated with Your Windows 8/8.1 Tablet

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One of the companies we support has multiple Windows tablets they use out of office. One of the tablets was using to much data and the owner wanted to know which tablet was using all the data. I had all the mobile numbers for each tablet but I was faced with the question on how to tell which tablet was associated with each mobile number. I thought maybe I would need to install a third-party app to find what the number was but I was wrong. If your tablet is running Windows 8/8.1 you are in luck!

Here are step-by-step instructions on where to find your mobile number that is associated with your tablet or a laptop with a broadband card.

Step One: Swipe in from the right side of your screen and click Settings.Windows 8.1 Settings

Step Two: Select Change PC Settings

Windows 8.1Change Settings

Step Three: Select Network (Windows 8.1) ; Select Wireless (Windows 8 ) Continue reading →

How to make a Vacation Responder with Office 365 OWA

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Office 365 allows you to make a vacation responder in the Outlook web app. This is very useful if you are on the road and don’t have your work computer handy. Or if you don’t feel like setting up a rule in Outlook.

Here are the steps: Go to mail.office365.com .

Sign in with your credentials (normally your email address and password).0365 Login

Click on the settings gear and select “Set Automatic Replies”. Continue reading →

How to Remove Google Chrome Ransomware

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I ran into this ransomware for the first time the other month. While a customer was browsing the Internet with Google Chrome, she got the following pop-up in her browser.

image

She knew it wasn’t legit so she decided to just close out of the browser. When she tried to close out of Google Chrome, this window popped up. Continue reading →