Tag Archives: Email

Auto-complete in Outlook 2010 missing after migration to Office 365 (Solved)

I recently upgraded a user from a standard Pop3 email account to a Microsoft Exchange Office 365 email account. The upgrade went great and all the email was transferred, but the user complained about their auto-complete email contacts were not showing up when they typed a contact’s email address in the “send” field. This user was running Windows 7 and was using Outlook 2010. Here are the steps to retrieve the auto-complete file and use it in the new profile.

Step One: Close Outlook

Step Two: Browse to the RoamCache where the auto-complete file is stored. (location is C:\Users\”user.name”\AppData\Local\Microsoft\Outlook\RoamCache

Step Three: Rename RoamCache to old_RoamCache

Step Four: Open Outlook, and create a new email and put a valid email address in the to. . field. Close the new email ( you don’t need to save ). Close Outlook Continue reading

How to Configure an Office 365 Exchange Email Account on Android

Update 5/19/2015: Since I posted this article back in 2013, Google has made some changes in the email department. In Android Lollipop, you now set up your Exchange email accounts in Gmail. Below you will find a video tutorial on how to set up your Office 365 exchange account in Gmail. If you aren’t running Android Lollipop please follow the instructions below this video.


It can be a little confusing to set up Office 365 Exchange email account on an Android device. Here are the steps to set up your email account.

Step One: Go to Settings > Add account

Add Account

Step Two: Add Email Account

Continue reading