Recently, we have been installing Windows Server Essentials R2 on most of the new servers we install. I feel like it is a great operating system, but I kept running into issues when I was going through the setup of the server. Here is a brief rundown of the issue and the resolution we came up with.
Problem: I would install Windows Server Essentials R2 and create the default administrator account. Once I logged into the default administrator account the “Configure Windows Server Essentials” dialog would come up. I entered the information and then clicked, “Configure”. However, every time the setup wizard would get to one or two percent and it would give the following error message: “An error occurred while configuring Windows Server Essentials. Please try again. “ I would hit the “Retry” button but it would still fail. I then rebooted the server but when I logged into the administrator account, the setup wizard wouldn’t let me change the information I entered. I then had to reboot the server and reinstall the operating system. As you can see it was quite frustrating reinstalling the operating system again and again.
A couple of possible scenarios came into mind. We thought, since there was already a domain controller on the network that maybe there was an interference. So we put the server on its own network but it didn’t help. We then thought maybe it was because their were some missing drivers. We installed the drivers but it didn’t help. We were pretty much at our wits ends. We thought it could be possible that the server name or account information was giving the setup wizard some issues.
Resolution: After much troubleshooting and trial and error, we isolated the issue. During the setup wizard I made the administrator account user.admin (example). When I clicked, configure, it instantly failed the setup like before. I reloaded the server and this time chose a username with out admin or administrator apart of it. This time it went through without any hiccups! Apparently, when going through the setup wizard, you can’t have admin or administrator in the username. I am not sure why this is. It could be a safety precaution since there is already an administrator account by default. This seems to be the resolution for this error that I was receiving.
I hope this helps you out! It would be great if you left a comment, if you ran into this issue as well. Like us on Facebook!
This was posted by techspeeder.