I purchased a GPE HTC One a couple months ago. Recently I had the unfortunate experience of my phone quitting on me. It wouldn’t turn on. I connected my phone to multiple chargers and verified those chargers were working, but it still wouldn’t power on. So I requested a warranty claim. Here is how I went about getting my warranty claim.

First off I “Googled” my issues and came up with this site.

I selected my device.

However, that site didn’t give me any information on how to contact Google, then I found this site . This website had support numbers for various countries. I called Google and got a helpful representative on the phone.

She stepped me through a couple troubleshooting steps to confirm the device was dead- it was. Once finished with the questions, she took my information and told me Google would Continue reading →