I set up a Gmail email address in Outlook 2013 the other day. The customer wanted his Gmail account set up as an IMAP account. I entered the settings and configured the account. Everything was working fine besides the fact the “all mail” folder was missing. There is a simple fix for this.
Step One: Right-click on your Gmail account in Outlook and click new folder. Name the new folder All Mail.
Your email account will synchronize your folders and will now bring down your email into your “All Mail” folder.
That was the “fix” that worked for me. If this didn’t fix your problem you can also try the following suggestion. Continue reading