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Resolve Windows 10 Upgrade Error Code 8007002C-4000D

Most of the Windows 10 upgrades I have done so far have gone quite smoothly. However, I did run into an upgrade issue with a customer the other day. Here is what would happen. I would download Windows 10 and it would begin its upgrade process. After Windows 10 got to about 99% installed the installation would reboot. After the reboot, the screen would go black for a bit and then revert back to the previous operating system, Windows 7. Windows would then display error code 8007002C-4000D.

Windows 10 Upgrade Error

Another technician looked at the problem first so I will list the steps he tried.

Step One: Turned off AntiVirus ( Avast ) , Uninstalled Covenant Eyes (Software)

Step Two: Deleted Items in C:\Windows\SoftwareDistribution\Download

Step Three: Ran Command Prompt wuauclt.exe /updatenow

After the above steps were completed, the computer still returned error code 8007002C-4000D.

I decided to take a look at the issue. I decided to “Google” the issue first to see if anyone else had a fix for this problem. I found this Microsoft forum full of people having this issue. I scanned over the thread and found a general consensus that it seemed to be a software giving us upgrade problems. Here are the steps I tried.

I uninstalled Avast and Covenant Eyes software.

I ran system file checker sfc /scannow . System file checker didn’t find anything amiss.

Next I ran msconfig and went to the startup tab. Under the startup tab I removed all software from starting up.

I began the Windows 10 upgrade. Much to my relief and happiness the Windows 10 upgrade was successful.

Conclusion: From the troubleshooting things I tried, I believe unchecking all software from startup is what fixed this issue. Previously, Windows 10 would almost install but after the reboot the software would try starting up. One of the software items I unchecked must have been giving me my issues.

I hope these troubleshooting tips can help you out. Please leave a comment if you have trouble upgrading your computer to Windows 10 as well.

This was posted by techspeeder.


Merlin Halteman

January 31, 2014

Cheat Sheet for Device Passwords and Logins

Device: Konica Minolta Bizhub C252

Username: Administrator

Password: 12345678



Device: Kyocera taskalfa 300ci

Username: administrator

Password: admin00


Device: EnGenius ECB600

Username: admin

Password: admin

Default IP address:


Device: Aastra 6757i CT

Username: admin

Password:  22222


Device: Buffalo AirStation N600 WZR-600DHP

Username: admin

Password: password

Default IP address:


Device: D-Link DAP-2553

Username: admin

Password: there is none

Default IP address:


Device: OKI MC561

Username: Admin

Password: aaaaaa


Device: OKI MB770

Username: admin

Password: 123456


Device: Netgear ProSafe VPN FVS318v3

Username: admin

Password: no password


Device: Brother MFC 9840CDW

Username: admin

Password: access


Device: Sharp AR M277

Username: admin

Password: Sharp (case-sensitive)







Couldn’t update to Windows 8.1 (0x80070005-0x4000D)

I haven’t heard of many people, that the upgrade from Windows 8 to Windows 8.1 didn’t work smoothly. However, I did run into an issue recently. When trying to upgrade a Windows 8 computer to 8.1, it would download the update from the Microsoft Store but through the installation process it would error out. Here is how I fixed the issue. Kudos to Peter_Mc , without your helpful troubleshooting, this would have been a long day 🙂

Problem: When installing the Windows 8.1 update, the update would install until it got to 3% and then it would error out. This is the message it gave: Couldn’t update to Windows 8.1 . . .  Sorry, we couldn’t complete the update to Windows 8.1. We’ve restored your previous version of Windows to this PC.  0x80070005-0x4000D .8.1 upgrade error


Step One: Browse to this location: C:\$Windows.~BT\Sources\Panther and you will find a Continue reading

Internet Explorer 10 Security Update (KB2862772) Failed Installation

I recently worked on a Windows 7 64 bit laptop that was having issues installing the Cumulative Security Update for Internet Explorer 10 for Windows 7 (KB2862772).

KB2862772 update

The laptop would install the update and then I would restart. However, during the reboot it would do its normal update process “Configuring Windows Updates”, it would get to about 35% and then say “Failure Configuring Windows Updates, Reverting Changes”.

I searched online for some help but no one had a good solution for this issue. After a bunch troubleshooting this is the solution I found.

Step One: On the laptop, I went to Control Panel > Programs > Turn Windows features on or off. I unchecked the Internet Explorer 11 box and disabled the browser.

( On a side note) I don’t know why it said Internet Explorer 11, it should have said IE 10 since that was the version I was on. That could be one of the reasons the security update for Internet Explorer 10 didn’t want to install.

Step Two: I then went to Windows Update and installed the Security Update for Internet Continue reading