Here are ten of my favorite Windows 10 keyboard shortcuts. Please let me know in the comment section below, what is your favorite keyboard shortcuts.
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Category Archives: Troubleshooting
Windows 2012 Essentials R2 Connector Stops Responding During Install
I ran into a very frustrating issue today. My job was to join a brand new Windows 10 computer to a domain. The server was running Windows Server Essentials 2012 R2. I felt this would be a simple job- but it didn’t turn out that way.
Typically, I join the computer to the domain using the Windows Server Essentials connector tool. Here are the steps I use below.
Step One: I went //servername/connect and installed the connector software. I rebooted the computer when I was prompted to do so.
Step Two: The computer rebooted and started booting into a _clientsetup_$ profile. The computer took a minute or two but it logged into the _clientsetup_$ profile. I was then prompted to enter the user’s credential’s to connect the computer to the domain.
Step Three: I entered the credentials, and then I selected “Setup this PC for myself”. Instantly, the connector software froze and said: “Windows Server Essentials Connector” has stopped responding, end program. The Connector software closed but the computer kept me logged into the _clientsetup_$ profile until I rebooted the computer.
I then logged into the computer. The computer was joined to the domain but the Connector software was not installed.
I thought this may have been a one-off issue so I tried joining the computer again. Once again, I was greeted with “Windows Server Essentials Connector” has stopped responding. I will list below all the things I tried -none of them worked.
- I tried to join the computer to the domain with the admin credentials instead of the user’s credentials.
- During the Connector software setup, I selected “Setup this PC for myself and others” instead of “Setup this PC for myself.
- I checked Event Viewer. It said clientdeploy.exe has stopped working. Right before that error, I got a .Net framework error as well. I ran the Microsoft .Net Repair Tool. The .Net repair tool didn’t fix my problem, so I turned off .Net framework in “Turn Windows Features On or Off” in Windows. That didn’t work as well.
- Installed the Windows Server Essentials R2 Connector from Microsoft’s website.
- Right-clicked on the connector file and “Ran as an Administrator”
- Connected the laptop via an Ethernet connection (instead of wireless) and ran the wizard.
- I joined the domain manually and then tried to run the Connector software. It still failed.
- I created a new local admin profile and ran the Connector wizard from that profile.
- I rebooted the server.
- Disabled IPv6 on the laptop- we thought maybe there was a conflict
- Renamed the laptop multiple times
- I checked the server. The computer showed up under the devices tab in the dashboard as being on the domain. However, the computer showed offline and the server didn’t know what OS was installed or anything about the client.
OneDrive for Business: We can’t connect to the specified SharePoint site
I got a frustrating error while working on a customer’s computer the other day. He wanted to sync an Office 365 Group to his computer using OneDrive for Business. When I went to sync the files using the OneDrive for Business sync engine, I kept getting this frustrating error ” We can’t connect to the specified SharePoint site”. I finally figured out the solution to this issue, but it took a little while. Hopefully, this can save you some time.
Step One: Open an Office application, I would recommend Word. My client was using Office 2016, but Office 2013 should work as well. Go to File > Account and click “Add a Service”. From the “Add a Service” dropdown select Storage > Office 365 SharePoint.
Step Two: Sign into your Office 365 account. Once your Office 365 login to SharePoint in successful you will see the location listed below Connected Services.
Step Three: Open Task Manger and kill the groove.exe process.
Step Four: Open the OneDrive for Business application and paste the URL of the SharePoint site. Now click Sync Now. You should now be able to sync your SharePoint docs without an issue.
Addon per Comment section: If you get “OneDrive for Business: We can’t connect to the specified SharePoint site” message, the server you are trying to access is using an authentication protocol not supported by this version of Office”, before “Add a service ” (as above), try to disconnect current services and reconnect them per steps above (starting with “Add a service “). Thanks to Pascal for pointing this out.
I hoped this helped you. Please let me know in the comments below whether this worked or not. Follow me on Twitter and YouTube for more troubleshooting tips. This was posted by techspeeder.
Resources: Generalist IT & Dave Harris
Windows 10 Bug: Windows 10 Offline Files not Indexed or Searchable
Most times when I post articles, it is because I have found a fix for an issue. Well, this time that isn’t the case. I love Windows 10, however there seems to be so many bugs that keep showing up.
This is the latest bug I found with Windows 10 Version 1511. In Windows 10 offline files are not indexed or searchable in the Windows 10 start menu. Let me explain how a lot of small companies are setup and how this impacts us.
Most small networks have some version of SBS or Server 2012. A lot of IT admins, including us, using the folder redirection group policy to redirect the users’ documents to the server. This essentially gives the workstation a “backup” for its documents and also allows a user to access their documents on multiple devices.
On each device we set the redirection folders to also be offline files. This allows the user to go outside the network and still have their redirected documents with them. This works absolutely beautiful with Windows 7 – you would think it would work great Windows 10 as well, but NO it doesn’t.
I verified this has happened on multiple computers and different customers. When you set the documents to be offline files and redirected, Windows will “index” the offline files – but it really doesn’t. A quick search in the start menu will come back absolutely empty. You can search all you want with the new “Better” start menu and it will not return even one redirected , offline file. Good Job, Microsoft!
I knew we couldn’t be the only company that uses redirected folders and offline files, so I did some checking on Google. Sure enough I found this forum thread with other users that have the exact same problem.
I would like to hear from you if you are experiencing the same problem. If you are experiencing the same problem, please post of this forum thread and comment below if you have found any fixes or work around.
In the meantime, I will keep a close eye out for any fixes that come along. As far as for the users that already upgraded to Windows 10, sorry no searching Windows 10 offline files for you – yet!
This was posted by techspeeder. Please follow me on Twitter and subscribe to my YouTube Channel.
Unable to Upgrade Windows 10 Home to Pro “We Couldn’t Upgrade Your Edition”
Recently, a customer brought a laptop to us. The laptop was running Windows 10 Home and the laptop needed Windows 10 Pro so it could be joined to a domain network. Normally, this upgrade process doesn’t take long. After paying for the Pro upgrade in the Windows 10 store and downloading the upgrade – we would reboot the computer. After every reboot of the computer, we got the following message:
“We couldn’t upgrade your edition. Try upgrading your edition of Windows again or contact your system administrator or Microsoft. Error code: 0x0 “
As you can see, that error code doesn’t give you much information. After multiple attempts, I decided this wasn’t a fluke issue and decided that there much be some software issue.
Here is how I resolved this issue. I’m not sure which troubleshooting step actually solved the issue but the upgrade went smoothly after I did the following.
Step One: I uninstalled McAfee Antivirus software. I have never liked McAfee so I decided I would start there.
Step Two: I disabled all applications from starting up. Here is the list of applications I disabled Continue reading