Transfer Outlook data and AutoComplete files between Windows Profiles

Recently, we did a new server install for a customer. When I joined the computers to the new domain I had to make new user accounts. I normally run Windows Easy Transfer on the old profile and then transfer the information to the new one. Windows Easy Transfer will generally grab the email profile. However, the one laptop we joined to the domain had Windows Vista for its operating system. Windows Vista has a built in Windows Easy Transfer tool but we found it to be rather “clunky”. Our customer was using Office 365 exchange for their email so we could have left it redownload all the emails, but it would have taken to long and would have been inefficient. Here is how I transferred the profile and AutoComplete file to the new Windows profile.

They were running Microsoft Office 2007 so I went into the location where the data file was stored. The path for the data file in Windows Vista is  C:\Users\<username>\AppData\Local\Microsoft\Outlook . I copied the “Outlook.ost” to a flash drive.

I then took the computer off the domain and joined it to the new one. When I opened Microsoft Outlook it went through the “setup email account” wizard. I entered the

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Mitchell1 On-Demand Five gives Error Code 1007

I recently ran into the issue where the automotive desktop program, Mitchell1 OnDemand5,  would give an error code when trying to access the repair and estimator data. Michelle1This error code 1007 is relatively simple to fix, although you will need to call Mitchell1’s technical support.

Visit Mitchell1’s site: http://m1faqs.com/fix/ . Scroll down to article 35b and download their little fix-it tool.

Call there tech support number: 1-858-391-5000 or 1-888-724-6742 Continue reading

Couldn’t update to Windows 8.1 (0x80070005-0x4000D)

I haven’t heard of many people, that the upgrade from Windows 8 to Windows 8.1 didn’t work smoothly. However, I did run into an issue recently. When trying to upgrade a Windows 8 computer to 8.1, it would download the update from the Microsoft Store but through the installation process it would error out. Here is how I fixed the issue. Kudos to Peter_Mc , without your helpful troubleshooting, this would have been a long day 🙂

Problem: When installing the Windows 8.1 update, the update would install until it got to 3% and then it would error out. This is the message it gave: Couldn’t update to Windows 8.1 . . .  Sorry, we couldn’t complete the update to Windows 8.1. We’ve restored your previous version of Windows to this PC.  0x80070005-0x4000D .8.1 upgrade error

Solution:

Step One: Browse to this location: C:\$Windows.~BT\Sources\Panther and you will find a Continue reading

Internet Explorer 10 Security Update (KB2862772) Failed Installation

I recently worked on a Windows 7 64 bit laptop that was having issues installing the Cumulative Security Update for Internet Explorer 10 for Windows 7 (KB2862772).

KB2862772 update

The laptop would install the update and then I would restart. However, during the reboot it would do its normal update process “Configuring Windows Updates”, it would get to about 35% and then say “Failure Configuring Windows Updates, Reverting Changes”.

I searched online for some help but no one had a good solution for this issue. After a bunch troubleshooting this is the solution I found.

Step One: On the laptop, I went to Control Panel > Programs > Turn Windows features on or off. I unchecked the Internet Explorer 11 box and disabled the browser.

( On a side note) I don’t know why it said Internet Explorer 11, it should have said IE 10 since that was the version I was on. That could be one of the reasons the security update for Internet Explorer 10 didn’t want to install.

Step Two: I then went to Windows Update and installed the Security Update for Internet Continue reading

Install Microsoft Office 2013 from a disc

I had a situation recently, where I had to install Microsoft Office 2013 on a computer that didn’t have internet access. Office 2013 is not sold with disc, but with a product key card. Here is how I managed to install Office 2013 completely offline. You will need Internet access one time to download the disc image of Office 2013, after you have the disc image you will be able to install Office completely offline on other computers.

Set up a Microsoft account for the customer. You can sign up here.

Next go to www.office.com/setup and sign in with your Microsoft Account.Offie Setup

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