Tag Archives: Internet Explorer

IE10 Evernote Web Clipper Error: We cannot establish connection with Evernote application

A customer recently called me and said he was having difficulty clipping websites with Evernote Web Clipper, he would receive the following message:

Evernote Web Clipper Error

We cannot establish connection with Evernote application. Most likely you have ‘Enhanced Protected Mode’ enabled. To enable Evernote Clipper please preform following steps:              1. Navigate to Tools->Internet Options-> Advanced                                                                        2. In Security section unmark ‘Enable Enhanced Protected Mode’                                                3. Save changes                                                                                                                                  4. Restart Internet Explorer                                                                                                              If it does not help, please submit support ticket at http://support.evernote.com

Our customer was running Internet Explorer 10 and apparently the security settings didn’t allow Evernote Clipper to clip web pages. Continue reading

Internet Explorer 10 crashes every time I print

After I fixed Internet Explorer 10 crashing on start up, (previous post) I ran into another issue. Every time I would try printing a web page out of Internet Explorer 10, my browser would freeze and then crash. I started looking online for a fix. I searched on forums and all over the internet but could not find a fix for this issue. Here is some of the troubleshooting I went through before I found the fix.

I tried running Internet Explorer 10 as administrator. I ran it without-addons. I ran Internet Explorer with Enable Protected Mode, selected and deselected. I tried everything I could think of.

I then decided to check for Windows Updates. In Windows Updates, there was an update for a DisplayLink Display Adapter (01E6). I installed the DisplayLink Adapter Driver Update. I then tried printing a webpage out of Internet Explorer and it worked fine. Every since I installed the DisplayLink Driver Update I was able to print out of Internet Explorer 10.

That seems like a weird fix for a IE 10 printing issue and I can’t explain why it worked. My theory is that since I selected, use software rendering instead of GPU rendering for accelerated graphics (look at previous post), the graphics driver would freeze or hang and then in turn I couldn’t print.

So if you are having issues printing out of Internet Explorer 10, one thing I would try is to update your graphics/display driver. If this fixes your issue like it did mine, let me know by posting in the comments.

This was posted by techspeeder.

Internet Explorer 10 crashes on start up – Windows 7

One of our customers wanted the latest edition of Internet Explorer for Windows 7. So I downloaded Internet Explorer 10 for them. When I would opened Internet Explorer 10, it would instantly crash on start up. Here are the steps to resolve the issue.

Go to Control Panel > Network and Internet > Internet Options.

Next click on the Advanced tab and check the box Use software rendering instead of GPU rendering.

Internet Explorer 10 Graphics

Then restart your computer. Open up Internet Explorer and it should now work fine!

Update 2/22/15 : I noticed I received a bunch of hits on this article recently. I don’t know if this corresponds with this Internet Explorer crashing issue or not but I thought I would post a link just in case. http://news.softpedia.com/news/Symantec-Confirms-Faulty-Antivirus-Update-That-Caused-Internet-Explorer-Crashes-473883.shtml
Good Luck!

This was posted by techspeeder.