More and more computers these days get infected with adware and malware programs. A customer recently brought his laptop in that had the Finding Discount program installed. This program is malicious and I would consider it a PUP (Potentially Unwanted Program). It will change your search engines, bring up messages about your computer being infected, and slow down your computer. Here is a step by step process on how to remove this software.
The computer that was infected was running Windows 8.1. However, the removal process should be similar for those who are running Windows 7, Windows 8, or Windows 10.
Step One: Go to Control Panel > Programs > Uninstall a Program. Locate Finding Discount and click Uninstall.
Step Two: When you click Uninstall you will get redirected to a webpage. It will probably look similar to the one below.This is when it gets interesting. Normally, you can click uninstall on a program and it will just remove itself. But this program proves to be quite tricky.
Step Three: Just ignore the message it is proclaiming. . . it is bogus. Scroll to the bottom of the webpage and enter the uninstall characters they provide.
Step Four: A small download will start called FindingDiscountUninstaller.exe from uninstall.finding.discount. Click Run once it is finished downloading.
Step Five: You will then be faced with the following pop-up. It will tell you that this program is good for your computer and that it isn’t slowing down its performance. Ignore those messages, they are bogus. Enter the charactars and numbers and click continue uninstall.
Step Six: Next a box will pop up asking you to close all your browser windows (assuming you had some open). Just click yes.
This malicious program will finally uninstall. Even though you removed the program, oftentimes these programs will change the search engines of your browsers as well. I would recommend resetting your browser to factory default.
I would then run Malwarebytes and RogueKiller. Both of these programs do an excellent job with finding residual registry files and settings that may have been changed or left behind from Finding Discount. Then run CCleaner to clean up any residual files and websites that Finding Discount may have accessed.
I hope this tutorial was helpful to you. Please leave a comment below if this helped you or if you have a question. Thanks
This was posted by techspeeder.
i have the same issue although when I attempt to uninstall there are no characters provided
Thankyou for the help.. went thru alot of uninstalling to get it done.. your’s had the key.
it really worked!
I have the same thing only with windows xp it does not give anything to enter into the box. so I can boot in safe mode and do a search for it and delete it everywhere except from the control panel ….And when i try to restore my computer back in time no matter where it wont restore, tells me to pick another point ….doesn’t matter what i pick it’s the same thing every time. im this close to killing my pc.