Recently, a customer brought a laptop to us. The laptop was running Windows 10 Home and the laptop needed Windows 10 Pro so it could be joined to a domain network. Normally, this upgrade process doesn’t take long. After paying for the Pro upgrade in the Windows 10 store and downloading the upgrade – we would reboot the computer. After every reboot of the computer, we got the following message:
As you can see, that error code doesn’t give you much information. After multiple attempts, I decided this wasn’t a fluke issue and decided that there much be some software issue.
Here is how I resolved this issue. I’m not sure which troubleshooting step actually solved the issue but the upgrade went smoothly after I did the following.
Step One: I uninstalled McAfee Antivirus software. I have never liked McAfee so I decided I would start there.
Step Two: I disabled all applications from starting up. Here is the list of applications I disabled from startup.
BlueTooth Tray Application
Catalyst Control Center
CyberLink MediaLibrary Service
CyberLink Virtual drive
HD Audio Background Process ( Three of These)
Realtek HD Audio Manager
I hope this tip helps you. If you have had a similar experience, please post a comment below and follow me on Twitter.
This was posted by techspeeder.