Tag Archives: Windows 10

Outlook 2016 Hang Freezes When Previewing an Excel File

I was troubleshooting a computer the other day that was having Outlook freezing issues. This is what would happen. When previewing an Excel attachment in Outlook (2016) the document would preview but as soon as you would scroll around on the attachment, Outlook would freeze. You couldn’t open, close, or minimize Outlook. However, if you went into Task Manager to kill the program, Outlook appeared to be working normally and didn’t mention “Not Responding”.

After a bit more troubleshooting, I found when Outlook froze up, if I opened a File Explorer Window it would unfreeze Outlook and I could once again use. 

Another item I noticed was Outlook seemed to freeze when I used my mouse scroll wheel instead of the scroll bars on the previewed Excel document. I tried my hypothesis a couple times and sure enough, each time I scrolled the previewed Excel document with my mouse scroll wheel Outlook would freeze up.

Troubleshooting Steps I tried:

  1. I installed the latest Office updates.
  2. I opened Outlook in Safe Mode.
  3. I made sure all Add-Ins were disabled. 
  4. I ran Outlook as an Administrator
  5. I disabled all Preview Handlers in Outlook and then re-enabled. 

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Tip: Remove Microsoft Edge Button in Internet Explorer

With the Windows 10 Creator’s update, Microsoft added a “Open in Edge” button beside the “New Tab” button in Internet Explorer. 

Open in Edge Button

The “Open in Edge” button can be frustrating and confusing to users. Here are the steps to disable the “Open in Edge” button.

Open Internet Explorer and click the Gear icon in the top right hand corner of your browser.

Go to Internet Options
Internet Explorer Options


Then Go to Advanced and then check the box: Hide the button (next to the New Tab button) that opens Microsoft Edge. Save your Settings.
Hide Microsoft Edge Button

Close Internet Explorer and reopen. Your “Open Edge” icon should be gone!


This was posted by techspeeder. Please let a comment below if it helped! 

Solved: DNS search order is Reversed on the DHCP client When Using VPN to connect to RRAS

I setup a Windows Server 2008 for VPN access using Remote Routing Access Service. When a user would connect to the VPN the DNS servers would be reversed. For example, I had two local DNS servers and an external (OpenDNS) DNS server.

However, the adapter would always assign the external DNS server first and then the internal DNS servers as secondary. 

The VPN client couldn’t locate local resources on the network over the VPN.

In my troubleshooting this issue, I found that this is actually a bug. Here is what I did to fix the issue. 

Step One: On your RRAS server open the Registry to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Parameters\IP

Step Two:  Make a Dword32 Key and Name it SuppressDNSNameServers. Give the value of the key 1.

Step Three: Restart the RRAS service on the server.

You should be set! If the above doesn’t work, try rebooting your server and trying your VPN client again. 

Thanks for reading! Please consider subscribing to my blog. This was posted by techspeeder. 

Solved: Number Lock Won’t Stay Enabled after Reboot or Shutdown Windows 10

I had a customer complain to me a little while back. Everytime, he would restart his computer his Number Lock on his keyboard would not stay enabled. Here is what I did to fix his issue. 

P.S. This also worked on my personal Windows 10 1607 computer. 

Step One: 

  • Change the value of HKEY_Users/<UserProfiles>/ControlPanel/Keyboard/InitialKeyboardIndicators to 2147483650 for ALL USERS profiles not only for .Default. Registry

Edit Registry

Step Two: Once the above edits in the Registry have been completed. Shutdown the computer.

Step Three: Turn on your computer and wait for login screen (NumLock is still off). Log into your computer.

Step Four: Enable NUMLOCK and shutdown your computer.

Step Five: Turn on your computer. NumLock should now be enabled.

Let me know if the above solution works for you. Hat Tip to this Reddit Thread

I hope this helped. If it did please let a comment below! You can follow me on Twitter and subscribe to my YouTube Channel. This was posted by techspeeder.


What to Expect From the Windows 10 Anniversary Update

We’re less than a month away till the release of the Anniversary Update for Windows 10. I decided to make a short video on the changes you can expect to see once you receive the upgrade.

I am running the Windows Insider build,so there is a chance that some of the features won’t make it into the final Anniversary Update release. Enjoy!

This was posted by techspeeder.