Tag Archives: Windows 10

Slow Input and Keyboard Lag in Google Chrome

A customer “complained” to me the other day that keyboard input on their computer was slow and delayed. I tested Microsoft Word and some other programs and everything worked normally. I troubleshot their computer some more and found that keyboard input was only slow and delayed in Google Chrome. Once I discovered keyboard input was slow in Google Chrome, I doubled down on the issue. Before I get into what all I did to troubleshoot the issues, this computer was running Windows 10 and Google Chrome Version 50.

I tried these troubleshooting steps and none of the below worked.

  • Started Chrome in Incognito Mode and typing was just as delayed
  • Created a new Chrome profile – same issue
  • Reinstalled Google Chrome – no go
  • Tried Mozilla Firefox and Internet Explorer – they were both fine
  • Checked Chrome browser extensions but only had LastPass & AdBlock Plus Installed
  • Disabled various flags under Chrome://flags – didn’t help
  • Checked to make sure the browser wasn’t starting in compatibility mode – it wasn’t
  • Tried starting the browser in compatibility mode – that didn’t work either
  • Disabled Hardware Acceleration in Chrome – No Change
  • Disabled Chrome from running in the background after the browser is closed
  • Removed Internet filtering software on computer- same trouble

I searched high and low on the Internet for an answer to this issue. However, I could find nothing that worked.

After all the above troubleshooting, I was convinced it was a process in Windows that was creating issues. I started by killing one process at a time and then typing in Google Chrome. After killing the iDrive process, for iDrive online backup, I tried typing in Google Chrome – everything was fine. I started iDrive backup again and once again my typing in Chrome was delayed.

I updated the iDrive application to the latest version and it seemed to have fixed the issue. If this issue returns again, I may need to uninstall iDrive and install a different online backup program.

I really can’t explain why this fixed the issue. I know the fix above may not solve your slowness issues in Chrome. If there is one person out there that this article can help, it will be worth this blog post. I will post some links below to some other articles that have Google Chrome troubleshooting tips that may help you.



Please let a comment below if this post helped you, thanks. This was posted by techspeeder.

Windows 2012 Essentials R2 Connector Stops Responding During Install

I ran into a very frustrating issue today. My job was to join a brand new Windows 10 computer to a domain. The server was running Windows Server Essentials 2012 R2. I felt this would be a simple job- but it didn’t turn out that way.

Typically, I join the computer to the domain using the Windows Server Essentials connector tool. Here are the steps I use below.

Step One: I went //servername/connect and installed the connector software. I rebooted the computer when I was prompted to do so.

Step Two: The computer rebooted and started booting into a _clientsetup_$ profile. The computer took a minute or two but it logged into the _clientsetup_$ profile. I was then prompted to enter the user’s credential’s to connect the computer to the domain.

Step Three: I entered the credentials, and then I selected “Setup this PC for myself”. Instantly, the connector software froze and said: “Windows Server Essentials Connector” has stopped responding, end program. The Connector software closed but the computer kept me logged into the _clientsetup_$ profile until I rebooted the computer.

I then logged into the computer. The computer was joined to the domain but the Connector software was not installed.

I thought this may have been a one-off issue so I tried joining the computer again. Once again, I was greeted with “Windows Server Essentials Connector” has stopped responding. I will list below all the things I tried -none of them worked.

  • I tried to join the computer to the domain with the admin credentials instead of the user’s credentials.
  • During the Connector software setup, I selected “Setup this PC for myself and others” instead of “Setup this PC for myself.
  • I checked Event Viewer. It said clientdeploy.exe has stopped working. Right before that error, I got a .Net framework error as well. I ran the Microsoft .Net Repair Tool. The .Net repair tool didn’t fix my problem, so I turned off .Net framework in “Turn Windows Features On or Off” in Windows. That didn’t work as well.
  • Installed the Windows Server Essentials R2 Connector from Microsoft’s website.
  • Right-clicked on the connector file and “Ran as an Administrator”
  • Connected the laptop via an Ethernet connection (instead of wireless) and ran the wizard.
  • I joined the domain manually and then tried to run the Connector software. It still failed.
  • I created a new local admin profile and ran the Connector wizard from that profile.
  • I rebooted the server.
  • Disabled IPv6 on the laptop- we thought maybe there was a conflict
  • Renamed the laptop multiple times
  • I checked the server. The computer showed up under the devices tab in the dashboard as being on the domain.  However, the computer showed offline and the server didn’t know what OS was installed or anything about the client.Server Essentials R2 Connector Issue

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Windows 10 Bug: Windows 10 Offline Files not Indexed or Searchable

Most times when I post articles, it is because I have found a fix for an issue. Well, this time that isn’t the case. I love Windows 10, however there seems to be so many bugs that keep showing up.

This is the latest bug I found with Windows 10 Version 1511. In Windows 10 offline files are not indexed or searchable in the Windows 10 start menu. Let me explain how a lot of small companies are setup and how this impacts us.

Most small networks have some version of SBS or Server 2012. A lot of IT admins, including us, using the folder redirection group policy to redirect the users’ documents to the server. This essentially gives the workstation a “backup” for its documents and also allows a user to access their documents on multiple devices.

On each device we set the redirection folders to also be offline files. This allows the user to go outside the network and still have their redirected documents with them. This works absolutely beautiful with Windows 7 – you would think it would work great Windows 10 as well, but NO it doesn’t.

I verified this has happened on multiple computers and different customers. When you set the documents to be offline files and redirected, Windows will “index” the offline files – but it really doesn’t. A quick search in the start menu will come back absolutely empty. You can search all you want with the new “Better” start menu and it will not return even one redirected , offline file. Good Job, Microsoft!

I knew we couldn’t be the only company that uses redirected folders and offline files, so I did some checking on Google. Sure enough I found this forum thread with other users that have the exact same problem.

I would like to hear from you if you are experiencing the same problem. If you are experiencing the same problem, please post of this forum thread and comment below if you have found any fixes or work around.

In the meantime, I will keep a close eye out for any fixes that come along. As far as for the users that already upgraded to Windows 10, sorry no searching Windows 10 offline files for you – yet!

This was posted by techspeeder. Please follow me on Twitter and subscribe to my YouTube Channel.

How to find Computer Name from CTRL + ALT + DEL Login Screen on Domain PC

Have you ever wondered, what the computer name of a domain-joined PC was from the CTRL + ALT + DEL screen? I just discovered there is a way to find the computer name on a domain – joined computer from the login window. I found this tip the other day on this gentlemen’s blog. I would definitely recommend following this blog, it is packed with useful information.

After you hit CTRL + ALT + DEL to login into your domain computer, you can find your computer name by simply doing the following. Where you normally enter your username simply type .\ This will list the computer name below the password field. Windows 7 Computer NamePretty cool aye? This simple trick works on Windows 7 and Windows 10. To see the domain again, you simply erase .\ and you will see your domain name. 

If this tip helped you out, please consider subscribing to my blog and check out my YouTube channel. If you have additional tips or questions, please leave them in the comment section below. This was posted by techspeeder.

Unable to Upgrade Windows 10 Home to Pro “We Couldn’t Upgrade Your Edition”

Recently, a customer brought a laptop to us. The laptop was running Windows 10 Home and the laptop needed Windows 10 Pro so it could be joined to a domain network. Normally, this upgrade process doesn’t take long. After paying for the Pro upgrade in the Windows 10 store and downloading the upgrade – we would reboot the computer. After every reboot of the computer, we got the following message:

“We couldn’t upgrade your edition. Try upgrading your edition of Windows again or contact your system administrator or Microsoft. Error code: 0x0 “We Couldn't Upgrade Your Edition Windows 10

As you can see, that error code doesn’t give you much information. After multiple attempts, I decided this wasn’t a fluke issue and decided that there much be some software issue.

Here is how I resolved this issue. I’m not sure which troubleshooting step actually solved the issue but the upgrade went smoothly after I did the following.

Step One: I uninstalled McAfee Antivirus software. I have never liked McAfee so I decided I would start there.

Step Two: I disabled all applications from starting up. Here is the list of applications I disabled Continue reading