Tag Archives: Drivers

DVD Drive Error Code 32 – A driver (service) for this device has been disabled. An alternate driver maybe providing the functionality

I connected to a customer today that said their DVD/CD drive wasn’t working. I checked the device manager and I instantly saw what the issue was. The DVD drive had a yellow warning triangle over it, indicating the driver was missing or wasn’t working.

DVD Driver Warning

PLDS DVD+-RW DH-16AAS ATA Device Driver Warning

I right-clicked on the PLDS DVD+ RW DH-16AAS ATA Device and got properties of the DVD drive. This is the message the driver gave me.  A driver (service) for this device has been disabled. An alternate driver maybe providing the functionality. 

It took me a while to find the solution but this is what fixed it for me. You won’t even need to install a new driver, its a simple registry fix.

Step One: Go to Device Manager and right click on the DVD drive and uninstall the device.

Step Two: ( Please backup your registry before doing this) Open Regedit. Continue reading

Internet Explorer 10 crashes every time I print

After I fixed Internet Explorer 10 crashing on start up, (previous post) I ran into another issue. Every time I would try printing a web page out of Internet Explorer 10, my browser would freeze and then crash. I started looking online for a fix. I searched on forums and all over the internet but could not find a fix for this issue. Here is some of the troubleshooting I went through before I found the fix.

I tried running Internet Explorer 10 as administrator. I ran it without-addons. I ran Internet Explorer with Enable Protected Mode, selected and deselected. I tried everything I could think of.

I then decided to check for Windows Updates. In Windows Updates, there was an update for a DisplayLink Display Adapter (01E6). I installed the DisplayLink Adapter Driver Update. I then tried printing a webpage out of Internet Explorer and it worked fine. Every since I installed the DisplayLink Driver Update I was able to print out of Internet Explorer 10.

That seems like a weird fix for a IE 10 printing issue and I can’t explain why it worked. My theory is that since I selected, use software rendering instead of GPU rendering for accelerated graphics (look at previous post), the graphics driver would freeze or hang and then in turn I couldn’t print.

So if you are having issues printing out of Internet Explorer 10, one thing I would try is to update your graphics/display driver. If this fixes your issue like it did mine, let me know by posting in the comments.

This was posted by techspeeder.