How to configure an Office 365 Exchange email acount on an iOS device

For the past while, a lot of people have asked me to set up their Office 365 email accounts on their iPhones. I decided I would write a small post on setting up Office 365 email accounts on your iOS device. The screenshots I have included in my tutorial were taken with an iPhone that was running iOS 7.0.2. However, these settings will work for those of you who are running older versions of iOS. If you have an Android device click here for instructions.

Step One: Touch Settings

iPhone Settings

 

 Step Two: Scroll down until you find Mail, Contacts, Calendars and select it.

Mail Contacts Calendar

Step Three: Click Add Account.

Add Account

Step Four: Select Exchange

Exchange Account

Step Five: Put in your email address and password. Click next when finished. It will verify your settings.

Email Address Info                       Verifying Settings

 

Step Six: Your iOS device will ask you what you want to sync. Select what you want to sync and click save. You have successfully added your email account. Mail will start arriving soon. If it doesn’t come up asking you what you want to sync, continue to the next step.

Sync Settings

 

Step Seven: If your iOS device couldn’t find your account. It will come up to the following screen:

Server Settings

enter the following information. In the Server field enter outlook.office365.com and in the username field put your email address (ex. [email protected]) in. Keep the domain empty. Click next to verify the information. It should now find your email account.

Additional troubleshooting if your iOS device will not find your account.

1. Make sure your email address and password are entered correctly.

2. If your phone is connected to Wifi, disconnect it and try again.

3. If it still doesn’t find your settings, restart the phone and make sure wireless is turned off and then re-add the account.

4. If it still can’t find the information save the account and wait an hour an see if it starts synchronizing.

This was posted by techspeeder.

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