Tag Archives: Windows 7

Import AutoComplete file into new Outlook 2010 Profile

Recently after a new server install, I ran into this issue.  When installing a new server I took the computers off the old domain and joined them to the new one. During this process I made a new Windows profile. Once joined to the new domain, I logged into the new Windows 7 profile and started setting up Microsoft Outlook 2010 .  I got the email account set up just fine however, the autocomplete was missing. Here is how I rescued my autocomplete file. These users were running Windows 7 and Microsoft Outlook 2010.

Please follow the steps carefully, I tried to explain this tedious task the best I could 🙂 .

Step One: Browse to your old Windows’ profile autocomplete guid: C:\Users\<oldusername>\appdata\Local\Microsoft\Outlook\RoamCache

autocomplete cache

In Outlook 2010 and newer your autocomplete file is stored as a Dat File. The file will begin with Stream_Autocomplete_ and then the guid number/letter combo . 

Step Two: Browse to your new Windows’ profile autocomplete guid: C:\Users\<newusername>\appdata\Local\Microsoft\Outlook\RoamCache Continue reading

Antivirus Security Pro Virus (Trojan.Agent.rfz) Removal Instructions

Monday Morning: Today I visited a customer that was infected with the “Antivirus Security Pro” virus. Our customer was using Windows Intune for antivirus protection on a Windows 7 computer. Here are a couple screenshots of the virus. It tries to pose as a legit antivirus program, when in fact it is infecting your PC. It then tries to make you pay for the antivirus software to fix all of “the problems” it is finding.

Antivirus Security Pro

Continue reading

How to retrieve your lost wireless passkey- Windows 7

Did you ever forget what your wireless passkey was? Or did you ever want to connect to a secured wireless network but didn’t know the wireless key? Here is a tip on how to retrieve a wireless passkey on a Windows 7 computer.

Step One: Go to Control Panel > Network and Internet.Control Panel

Step Two: Select Network and Sharing Center.
Continue reading

Unmountable_Boot_Volume 0x000000ED Blue Screen avgidsha.sys Windows Seven

Today I looked at a Windows 7 computer that would start, but would blue screen before coming up to the Windows login screen. Our customer said his Windows Seven computer started crashing on start up after he restarted his computer for Windows Updates. ( I think that happened to be coincidental )  Here are some of the troubleshooting steps I went through and the solution I found.

Unmountable_Boot_Volume 0x000000ED Blue screen

Troubleshooting Step One: I hit F8 ( keyboard) on start up and selected Disable Automatic Restart on System Failure. I then left the computer start up and it then blue screened. The blue screen error was UNMOUNTABLE_BOOT_VOLUME 0x000000ED. Continue reading

Internet Explorer 10 crashes on start up – Windows 7

One of our customers wanted the latest edition of Internet Explorer for Windows 7. So I downloaded Internet Explorer 10 for them. When I would opened Internet Explorer 10, it would instantly crash on start up. Here are the steps to resolve the issue.

Go to Control Panel > Network and Internet > Internet Options.

Next click on the Advanced tab and check the box Use software rendering instead of GPU rendering.

Internet Explorer 10 Graphics

Then restart your computer. Open up Internet Explorer and it should now work fine!

Update 2/22/15 : I noticed I received a bunch of hits on this article recently. I don’t know if this corresponds with this Internet Explorer crashing issue or not but I thought I would post a link just in case. http://news.softpedia.com/news/Symantec-Confirms-Faulty-Antivirus-Update-That-Caused-Internet-Explorer-Crashes-473883.shtml
Good Luck!

This was posted by techspeeder.