I recently worked on a Windows 7 64 bit laptop that was having issues installing the Cumulative Security Update for Internet Explorer 10 for Windows 7 (KB2862772).

The laptop would install the update and then I would restart. However, during the reboot it would do its normal update process “Configuring Windows Updates”, it would get to about 35% and then say “Failure Configuring Windows Updates, Reverting Changes”.

I searched online for some help but no one had a good solution for this issue. After a bunch troubleshooting this is the solution I found.

Step One: On the laptop, I went to Control Panel > Programs > Turn Windows features on or off. I unchecked the Internet Explorer 11 box and disabled the browser.

( On a side note) I don’t know why it said Internet Explorer 11, it should have said IE 10 since that was the version I was on. That could be one of the reasons the security update for Internet Explorer 10 didn’t want to install.

Step Two: I then went to Windows Update and installed the Security Update for Internet Continue reading →