Internet Explorer 10 Security Update (KB2862772) Failed Installation

I recently worked on a Windows 7 64 bit laptop that was having issues installing the Cumulative Security Update for Internet Explorer 10 for Windows 7 (KB2862772).

KB2862772 update

The laptop would install the update and then I would restart. However, during the reboot it would do its normal update process “Configuring Windows Updates”, it would get to about 35% and then say “Failure Configuring Windows Updates, Reverting Changes”.

I searched online for some help but no one had a good solution for this issue. After a bunch troubleshooting this is the solution I found.

Step One: On the laptop, I went to Control Panel > Programs > Turn Windows features on or off. I unchecked the Internet Explorer 11 box and disabled the browser.

( On a side note) I don’t know why it said Internet Explorer 11, it should have said IE 10 since that was the version I was on. That could be one of the reasons the security update for Internet Explorer 10 didn’t want to install.

Step Two: I then went to Windows Update and installed the Security Update for Internet Explorer 10. The update was installed, so I restarted the computer. I waited -with crossed fingers 🙂 – and it went through the “Configuring Windows Updates” and installed just fine!

Step Three: I then went back to the Control Panel and found the “Turn Windows features on or off” and checked the Internet Explorer 11 box. Once Internet Explorer was installed again, I typed iexplore in the search box and opened IE 10. It had updated the browser. I then checked my Windows Updates again and installed Internet Explorer 11.

I hope this helps you, if it did show your appreciation by liking my Facebook page.

This was posted by Techspeeder.

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